Have you ever experienced conflict with an individual, team, or group? Review the mechanics of crucial conversations, along with team and partnership building. Have you wanted to advocate for your patients, your clinic, or your profession to achieve a noble goal? Learn the key steps to building equity, credibility, and influence within your network of stakeholders. Have you had a great solution to a major problem, but struggle to be heard? Understand the give and take of negotiations to create mutual solutions and strong partnerships.

April Kapu, DNP, APRN, ACNP-BC; Associate Chief Nursing Officer and Director for Advanced Practice, Center for Nursing Excellence, Vanderbilt University Medical Center; Nashville TN, Assistant in Critical Care, Department of Anesthesiology, School of Medicine and Associate Professor, School of Nursing, Vanderbilt University; Nashville TN

Pam Jones, DNP, RN, NEA-BC; Senior Associate Dean, Clinical and Community Partnerships, School of Nursing, Vanderbilt University; Nashville TN